OUR TEAM



Dr. Giovanni Vergel
Attending DVM, Practice Owner
Doctor Vergel is our senior attending veterinarian and practice owner. He graduated from Universidad de Ciencias Aplicadas y Ambientales, Colombia in August of 2001.
When asked why he loves working with animals, he says “Because it is not my work, it is my life.” Doctor Vergel can typically be found in all areas of the hospital. He is present for primary care, urgent care, emergency visits, intensive care, surgical procedures, and hospitalizations. He accepts canine, feline, pigs, and exotic pocket pets. His process in providing the best care possible is to regularly see his patients for wellness exams, in his words, general practice and surgical practice are connected. One cannot exist without the other, and the findings in his patients exams along with his use of diagnostics help him to create a comprehensive treatment plan that can include surgical intervention when appropriate. He says even after years of performing surgical procedures, he still enjoys his work, even when the process is long and labor intensive.
He is thankful to be supported by his staff of hospital management, technicians, tech assistants, receptionists, kennel attendants, and groomers. He says “My staff is always supportive and helpful, they are there for anything from speaking to clients to assistance with emergency patients. Many of them are young, and I appreciate seeing my team members grow and develop as people, as well as strengthen their skills as an employee in the hospital. Without them, I could not complete my day.”
Dr.Vergel’s current goals in his career are to continue advancing his knowledge and use of medicine, as well as expand his workplace. He is always looking for new ways to improve and better serve his clients as well as his patients.
When he isn’t at the hospital, he enjoys spending time with his wife Tanya and his daughter Tiana. He has a total of 5 animals of his own at home. Three dogs named Sofia, Theodore, and FeFe as well as 2 cats named Maui and Elena.
About Us
what is Crystal Creek Animal Hospital?
Crystal Creek Animal Hospital is a state-of-the-art, full-service veterinary hospital dedicated to providing excellent care for your pets. Our compassionate medical staff treats every patient like family, offering care for dogs, cats, rabbits, guinea pigs, ferrets, potbellied pigs, and other pocket pets.
At Crystal Creek Animal Hospital, we offer routine, urgent, and emergency care services, including emergency surgery and hospitalization. Since 2013, we have proudly served the greater Orlando area, continuously striving to improve the care experience for you and your pet.
We offer boarding amenities and a grooming salon to keep your pets happy and fresh. For your convenience, we’re open evenings and Saturdays, and hablamos español para servir mejor a nuestra comunidad.
EXCEPTIONAL CARE & SERVICE
ABOUT THE TEAM
At Crystal Creek Animal Hospital, we are committed to delivering top-notch veterinary care for your beloved pets. Our compassionate team is always eager to assist with any questions or concerns you may have while at our clinic, and we genuinely enjoy connecting with our clients to make you and your furry companions feel at ease. From our front desk staff to our experienced veterinarians and dedicated support staff, we work in harmony to provide exceptional service at every stage of your pet's healthcare journey.
Technicians

April Maurer
April is one of our veterinary technicians, she has been in the veterinary field for 2 years and has spent the majority of her experience here with us at Crystal Creek Animal Hospital. She aspires to be a multi-business owner in the future. Her favorite aspect of working at the hospital is getting to see all of your fur babies. She has a super energetic Australian Shepherd at home that she spends all her time with. In her free time she enjoys freelance modeling and watching medical dramas like Grey's Anatomy.

Keven Ngo
Keven is one of our surgical technicians, he is from Phoenix, Arizona and has been a part of the veterinary field since 2018. He first became part of our team in 2021 as a kennel technician before moving his way up into the treatment area. His favorite part of his position is having the opportunity to take care of animals and be surrounded by like-minded people. He is the proud parent to a cute corgi named Sokka. In his free time, he enjoys reading and says “I would need way more than a few lines to list all of my favorite books”. He loves trying new foods and he especially loves sushi and tacos.
Veterinary Assistants

Kimberly Serrano
Kimberly is one of our amazing tech assistants, she started out here as an extern during her vet assistant training. We added her to our team almost 1 year ago, and her current goal is to gain confidence with her treatment skills. Her favorite place to be in the hospital is in the lab, setting up various tests and looking under the microscope. She is the loving parent to 3 cats: Tulip, Contessa and Foosa.

Nazha Berrocal
Nazha has been a tech assistant at Crystal Creek since January of 2023. She is interested in Ichthyology and Entomology, and her goal working in veterinary medicine is to save and aid as many patients as she can. She was born here in Orlando, Florida and has been working in the vet field for 3 years. She says she has too many pets at home to count! She loves coming to work and becoming friends with all of our furry patients.
Kennel Technicians

Janet Velasquez
Janet is our kennel supervisor, she has been in the veterinary field for 3 years and does an amazing job guiding our kennel team. She started out as a kennel technician before stepping into her lead role. She was born in Boston, and moved to Florida in 2007. Her goal as one of our team leaders is to continue growing in our hospital and provide excellent care to all of your fur babies. She says “I love every single animal and care for them like they are one of my own.” She has 3 dogs and one mischievous ferret at home. Janet continues to work in the veterinary field because of her appreciation for the pets that she cares for and the unconditional love they hold for their owners. When she isn’t here caring for our boarding patients, she loves spending time at home with her daughter and her pets.