Meet the Team

  • Giovanni Vergel DVM
    Giovanni Vergel
    Attending DVM, Practice Owner

    Doctor Vergel is our senior attending veterinarian and practice owner. He graduated from Universidad de Ciencias Aplicadas y Ambientales, Colombia in August of 2001. 

    When asked why he loves working with animals, he says “Because it is not my work, it is my life.” Doctor Vergel can typically be found in all areas of the hospital. He is present for primary care, urgent care, emergency visits, intensive care, surgical procedures, and hospitalizations. He accepts canine, feline, pigs, and exotic pocket pets. His process in providing the best care possible is to regularly see his patients for wellness exams, in his words, general practice and surgical practice are connected. One cannot exist without the other, and the findings in his patients exams along with his use of diagnostics help him to create a comprehensive treatment plan that can include surgical intervention when appropriate. He says even after years of performing surgical procedures, he still enjoys his work, even when the process is long and labor intensive. 

    He is thankful to be supported by his staff of hospital management, technicians, tech assistants, receptionists, kennel attendants, and groomers. He says “My staff is always supportive and helpful, they are there for anything from speaking to clients to assistance with emergency patients. Many of them are young, and I appreciate seeing my team members grow and develop as people, as well as strengthen their skills as an employee in the hospital. Without them, I could not complete my day.”

    Dr.Vergel’s current goals in his career are to continue advancing his knowledge and use of medicine, as well as expand his workplace. He is always looking for new ways to improve and better serve his clients as well as his patients. 

    When he isn’t at the hospital, he enjoys spending time with his wife Tanya and his daughter Tiana. He has a total of 5 animals of his own at home. Three dogs named Sofia, Theodore, and FeFe as well as 2 cats named Maui and Elena.

  • Silvia Do Valle
    Relief DVM, MS, CVA, CVTP

    Dr. Do Valle is one of our relief veterinarians at Crystal Creek. She graduated from Universidade Federal Fluminense, Brazil in 1989 as the top 5% of her class. Dr do Valle moved to the US in 1990. She received a Masters Degree in Veterinary Medicine from Cornell University after researching physiology and surgery of dorsal displacement of the soft palate in horses. Dr do Valle is certified by the Chi University in Veterinary Acupuncture and Tui-na (a type of osteopathic massage), and graduated with courses in Chinese Herbology and Veterinary Food Therapy. She is currently finishing studies for her second Masters Degree, this time in Traditional Chinese Veterinary Medicine. She has written several papers and chapters in books, and presented research to the public and veterinarians across the globe. 

    She believes that animals are fantastic in the way they can make us feel better, and scientific studies have shown that they can lower your blood pressure and increase human quality of life. Dr do Valle has a lot of animal behavior training, making it possible for her to have the ability to sense the animals’  needs, being able to easily read their emotions through body language. She loves working with them as she can be their voice and advocate for their well being.

    Dr do Valle's favorite patients are horses, but at CCAH she really enjoys learning all about the new kittens and puppies, helping people better understand their needs and plan for their healthy future. Her areas of expertise are injury rehabilitation, nutrition, natural therapies, reproduction and behavior.

    All of the staff at CCAH is stellar, and Dr do Valle trusts everyone as if they were family. She is very pleased to have the support of all, other doctors, receptionists, technicians, assistants, kennel helpers, groomers and maintenance staff. She knows her patients will have the best treatment and utmost personalized, gentle care. 

    Dr do Valle is an AKC Breeder of Merit for Boston Terriers and outside of work she shows them in conformation, rally, obedience, dock diving, and used to compete in agility, barn hunt and other dog sports. She currently lives with Isis, Medb, Kannon and Libertas. She also has 2 horses, Cat, who is retired, and Gauguin, her dressage show horse. Dr do Valle and Gauguin are training hard to qualify for a spot at the Paris 2024 Paralympics games competing for Brazil.

  • Alex Rodriguez
    Alexandra Rodriguez
    Certified Veterinary Technician

    Alexandra is a licensed veterinary technician  and she has been  at Crystal Creek since the beginning of 2023. She was born in San Juan, Puerto Rico and moved here to Orlando in 2021. She has been working with animals since 2017 and stepped into veterinary medicine in 2020. She says her goal in her career is to continue building on her confidence and advancing her technical skills. She has one dog of her own at home, a Doberman Pinscher named Roxy. Her favorite thing about working in the veterinary field is getting to have the knowledge to help patients and their owners and getting to see how they progress during their recoveries.

  • April Maurer
    April Maurer
    Veterinary Technician

    April is one of our veterinary technicians, she has been in the veterinary field for 2 years and has spent the majority of her experience here with us at Crystal Creek Animal Hospital. She aspires to be a multi-business owner in the future. Her favorite aspect of working at the hospital is getting to see all of your fur babies. She has a super energetic Australian Shepherd at home that she spends all her time with. In her free time she enjoys freelance modeling and watching medical dramas like Grey's Anatomy.     

  • Mya Vega
    Mya Vega
    Veterinary Technician

    Mya is part of our technician team. She grew up in Puerto Rico and moved to Florida in 2017. She has been in the veterinary field for about 5 years and started at Crystal Creek Animal Hospital in November 2022. Mya is one semester away from graduating with her bachelor’s degree in biology with a minor in chemistry. It is her goal to become a veterinarian as she loves the learning opportunities the veterinary field offers – you never know what is going to walk through the door! Mya has a Dalmatian at home named Bubba and is currently keeping her eye out for a kitty to complete the family. When she isn’t studying or working she enjoys being outdoors whether she is scuba diving, cycling, or traveling and trying different foods.

  • Brianna Ritter
    Briana Ritter
    Surgical Technician

    Briana is originally from Missouri and moved to Florida in 2005. She has been a part of our team for 3 years and wants to use her skills and passion in animal medicine to become a zoo veterinarian. She says “I love taking care of sick patients and seeing their progression as they get better being in our care. I also love to do dental cleanings, especially seeing the transformation from start to finish. When she isn’t working in surgery she enjoys playing with her dogs, and going on a trip to any beach!

  • Keven Ngo
    Keven Ngo
    Surgical Technician

    Keven is one of our surgical technicians, he is from Phoenix, Arizona and has been a part of the veterinary field since 2018. He first became part of our team in 2021 as a kennel technician before moving his way up into the treatment area. His favorite part of his position is having the opportunity to take care of animals and be surrounded by like-minded people. He is the proud parent to a cute corgi named Sokka. In his free time, he enjoys reading and says “I would need way more than a few lines to list all of my favorite books”. He loves trying new foods and he especially loves sushi and tacos.

  • Jessica Martinez
    Jessica Martinez
    Veterinary Technician

    Jess has been a part of our team for 1 year. She was born in Montevideo, Uruguay and moved here in 2004. She has been in the veterinary field for 5 years and she takes pride in being of service to not only the animals that are under her care but also is passionate about caring for our clients and getting to build personal relationships with them. She wants to continue in veterinary medicine as she goes to school to become a registered nurse, and hopes to land into working in pediatrics. In her free time she works as a freelance photographer in Orlando, where she captures things like weddings and fashion editorial portraits. She also loves spending time at home with her 2 kitties, Sable and Saint.

  • Kimberly Serrano
    Kimberly Serrano
    Veterinary Assistant

    Kimberly is one of our amazing tech assistants, she started out here as an extern during her vet assistant training. We added her to our team almost 1 year ago, and her current goal is to gain confidence with her treatment skills. Her favorite place to be in the hospital is in the lab, setting up various tests and looking under the microscope. She is the loving parent to 3 cats: Tulip, Contessa and Foosa.

  • Nazha Berrocal
    Nazha Berrocal
    Veterinary Assistant

    Nazha has been a tech assistant at Crystal Creek since January of 2023. She is interested in Ichthyology and Entomology, and her goal working in veterinary medicine is to save and aid as many patients as she can. She was born here in Orlando, Florida and has been working in the vet field for 3 years. She says she has too many pets at home to count! She loves coming to work and becoming friends with all of our furry patients.

  • Genesis Batista
    Genesis Batista

    Genesis was born in Puerto Rico and moved here in 2005, and is brand new to the CCAH family. She takes most pride in making sure that our patients are healthy and happy. She has worked in the veterinary field for 1 year, and is looking forward to learning and growing with us as a receptionist.

  • Joan Remy
    Joan Remy

    Joan joined the Crystal Creek Animal hospital recently and is one of our newest receptionists. She was born in Miami,Florida and has been dedicated to the veterinary field for over 10 years. One of her goals is to complete a bachelor's degree in psychology. She appreciates getting to meet and speak to a lot of new people as a receptionist and learns more about veterinary medicine every day.

  • Janet V
    Janet Velasquez
    Kennel Supervisor

    Janet is our kennel supervisor, she has been in the veterinary field for 3 years and does an amazing job guiding our kennel team. She started out as a kennel technician before stepping into her lead role. She was born in Boston, and moved to Florida in 2007. Her goal as one of our team leaders is to continue growing in our hospital and provide excellent care to all of your fur babies. She says “I love every single animal and care for them like they are one of my own.”  She has 3 dogs and one mischievous ferret at home. Janet continues to work in the veterinary field because of her appreciation for the pets that she cares for and the unconditional love they hold for their owners. When she isn’t here caring for our boarding patients, she loves spending time at home with her daughter and her pets.